Process Optimization Expert

6 hours ago

Bikaner, Rajasthan, India beBeeOperationsManagement Full time ₹ 50,00,000 - ₹ 70,00,000
Operations Management Specialist

We are seeking a highly skilled Operations Management Specialist to join our team.

This is a full-time on-site role for an Operations Analyst in Support Operations located in Ahmedabad, where you will be responsible for day-to-day tasks related to analytical support, communication with stakeholders, financial analysis, customer service support, and accounting operations.

You will work closely with various stakeholders to understand business needs, document requirements, create and maintain process documentation, assist in the implementation of solutions, and monitor quality of service delivery. You will also collaborate with teams around the world to define best practice, design and optimize scalable workflows that align to company goals.

Responsibilities:

  • Analyze business processes and workflows to identify opportunities for standardization, improvement, or automation.
  • Delve into process and solution documentation while working across multiple teams, geographies, and tools.
  • Lead projects from end-to-end, ensuring timely goal achievement.
  • Develop a deep understanding of individual teams and processes to ensure effective solution development.
  • Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
  • Document all work to a high professional standard.

Required Skills and Experience:

• Fluency in English (at least Upper-Intermediate)

• Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.

• Experience working with cross-functional teams in a global environment.

• Basic understanding of business process modelling, workflow, and project management principles.

• Familiarity with data analysis tools and methodologies.

• Ability to work effectively in a team environment and manage multiple priorities and tasks.

• Experience in a business analysis or related role is preferred but not mandatory.

• Experience using project management tools, such as Monday.com.

• Understanding of ecommerce systems and experience with online advertising would be a plus.

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