Dental Practice Implementation Strategist

10 hours ago


India CareStack™ - Dental Practice Management Full time

We are seeking a highly skilled Dental Practice Implementation Strategist to join our team at CareStack™ - Dental Practice Management.

About the Role:

This is an exciting opportunity for a results-driven professional to lead the implementation process, ensuring customer satisfaction and providing software training to dental practices.

Your Key Responsibilities:

  • Oversee the implementation process, ensuring seamless integration of our software with existing workflows.
  • Collaborate with cross-functional teams to drive successful implementation and achieve customer satisfaction.
  • Identify potential risks and roadblocks during implementation and communicate proactively with stakeholders.
  • Serve as a single point of contact for customers until they are fully settled and set up for success on our platform.
  • Adopt a consultative approach to understand current practice workflows and adapt them for optimal use of our software.
  • Influence and educate customers on better workflows and SOPs to enhance growth and productivity.
  • Monitor core workflow adoption during the initial weeks and provide proactive support to vulnerable users.
  • Making early assessments of change management impact on practices and predicting possible churn scenarios.

Requirements:

  • Strong analytical, software implementation, and communication skills.
  • Customer satisfaction and customer service expertise.
  • Experience in the healthcare or dental industry is a plus.
  • Proficiency in using software and strong project management skills.
  • Excellent problem-solving abilities and ability to work independently in a fast-paced environment.
  • Bachelor's degree or equivalent experience.

What We Offer:

A competitive estimated salary of $75,000 - $90,000 per annum, commensurate with experience, along with opportunities for career growth and professional development in a dynamic and supportive environment.



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