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Senior Cloud Architect
1 month ago
Team Purpose: Getronics' Cloud Organization is responsible for delivering exceptional cloud services to customers. This team manages bid management, pre-sales, solution, and service architecting to support complex solution sales.
Role Purpose: As a Cloud Pre-Sales Solution Architect, you will be a senior professional responsible for leading end-to-end technical discussions with customers. Your goal is to ensure the best architecture and solution are provided to the customer on behalf of Getronics. You will design and own solutions from a generalist perspective and drive the entire pre-sales and solution lifecycle.
- Translate customer business requirements into high-level technical solutions.
- Design and own solutions from a generalist point of view and drive the entire pre-sales and solution lifecycle.
- Support the Getronics sales teams.
- Create requirements gathering questionnaires, proposal response presentations, detailed word response documents, prepare SOWs, and collaborate with account and delivery teams to build compelling case studies.
- Reports to the Manager of Cloud Offerings/Head of Cloud Solutions.
Responsibilities/Accountabilities:
- Proactively support the Getronics sales divisions in design, consulting, and presentation of solutions based on customers' technical, business, and commercial requirements.
- Understand customer business objectives and translate them into high-level well-rounded technical solutions.
- Own solutions during the design phase and the further lifecycle as the single point of contact.
- Support the Getronics sales divisions in the deal negotiation phase until the final signature.
- Act as the interface to the Design Centre and involve the Technical Design Specialist for the detailed design and operational approval.
- Manage 3rd party partners and all Getronics relevant units (Infrastructure Service Unit) to design a complex and deliverable solution.
- Define and deliver the pricing strategy for Getronics, in terms of technical, business, and commercial conditions of the customer.
- Responsible for documenting the final solution design in a Statement of Work (SOW) that holds the customer signature and all Getronics internal approvals.
Required Technical Skills and Experience:
- Minimum 6+ years' experience in a sales support position (Pre-Sales Support for Services, Consulting, and Systems Integration work areas).
- Proven track record in successful customer solution design in Infrastructure and Cloud areas.
- Excellent foundations in various ICT areas (e.g., VmWare, Azure, AWS, Cloud computing in general).
- Good understanding of sales/pre-sales principles and account management techniques.
- Excellent in transforming business/customer requirements into technical solutions.
- Ability to explain and present complex concepts, ideas, and information effectively.
- Good understanding of pricing strategies, financial analysis methods, and negotiation.
- Excellent in analytical and strategic thinking.
- Experience working in an international team.
- Exposure to Solutioning Service Desk, Datacenter, Cloud areas. Experience in latest PaaS technologies – Containers -Docker, Kubernetes is good to have.
- Should have experience in costing models of different cloud services.
- Experience solutioning for CI-CD ecosystem involving tools such as Jenkins, Maven, Bamboo is an added advantage.
- Understanding of Application architecture and Enterprise Architecture is an added advantage.
- Understanding of DevOps principles is an added advantage.
- Must have worked on at least a handful of end-to-end datacentre and cloud deals that required creating complete solutions.
GTN Band Expectations:
- Career Level: Technical generalist with a wide range of depth and breadth of knowledge in specifically cloud computing.
- Autonomy: Works with considerable latitude, pursuing self-initiated activities with minimal direction.
- Influence: Lead the upward and downward communication within the team or line structure.
- Complexity: Own and develop solutions in terms of technical, business, and commercial aspects.
- Has depth and breadth as a generalist in technical and commercial expertise, in addition to specific experience in Datacentre and cloud areas.
Qualifications:
- Bachelor's degree or global equivalent in a related field.
- Excellent technical and presentation skills.
- Very good communication and negotiation skills.
- Excellent inter-personnel skills.
- Personal drive, highly self-motivated and self-organized.
- Excellent team player and ability to work in an international team.
- Flexibility and creativity.
- Fluent in English (written and spoken).