Business Growth Specialist

5 days ago


Chennai, Tamil Nadu, India MYPROJECT Full time

Job Description

We are seeking a highly skilled Business Growth Specialist to join our team at MYPROJECT. As a key member of our sales team, you will be responsible for building strong relationships with customers, understanding their needs, and providing exceptional customer service.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and live chat
  • Develop and maintain a proactive approach to engage potential customers
  • Collect interior design diagrams and measurements from customers to prepare and send estimates
  • Confirm stock levels with warehouses
  • Source products from partnering companies to meet customer requirements
  • Prepare estimates and follow up on invoices
  • Manage customer payments and ensure timely collection
  • Establish and maintain positive customer relationships
  • Leverage technology such as CRM, WhatsApp, and other tools to enhance the customer experience

Requirements:

  • Proven track record of delivering excellent customer service
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Knowledge of the interior design industry and relevant software
  • Experience working with UK and European customers is a plus
  • Fluency in English (no foreign accent)

Benefits:

  • Incentives and bonus structure
  • Opportunities for career growth and professional development
  • Job security and stability


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