City Head

3 weeks ago


Ibrahim Bagh Lines, India Workafella Full time
About Workafella

We are a vibrant ecosystem that inspires seamless productivity and quality thinking. Our mission is to provide high-energy workspaces that foster collaboration, innovation, and growth. At Workafella, we believe in the luxury of productivity and strive to create an environment that enables our members to thrive.

Job Title: City Head

We are seeking a dynamic and results-driven City Head who will be responsible for overseeing and managing customer service, operations, sales, and business development activities in our city location.

Key Responsibilities:
  • Business Development and Sales: Develop and implement a comprehensive business development strategy to increase revenue growth and maximize occupancy.
  • Client Relationship Management: Directly responsible for client retention and satisfaction, building and nurturing relationships with existing clients, and providing exceptional customer service.
  • Operations and Facility Management: Oversee the day-to-day operations, ensuring smooth functioning, exceptional service delivery, and adherence to company standards.
  • Financial Management: Directly responsible for the P&L, income, and expenditure for the center, developing and managing the city budget, including revenue forecasting, expense control, and cost optimization.
Requirements:
  • Post-Graduation in Business Administration, Management, or a related field.
  • 15+ years of experience in management or leadership roles, ideally in the coworking, real estate, or hotel industry.
  • Strong business development and sales acumen, with a track record of achieving targets and driving revenue growth.
  • Excellent interpersonal and communication skills, with the ability to build and maintain relationships with clients, partners, and team members.
  • Solid understanding of facility management, operations, and customer service principles.
  • Financial acumen and experience managing budgets and financial performance.

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