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Senior Software Engineering Lead
4 weeks ago
Seeking a seasoned Software Engineering Lead to spearhead technical innovation and drive software development forward. Key responsibilities include:
- Designing, developing, and maintaining efficient, reusable, and reliable code
- Collaborating with cross-functional teams to define, design, and implement new features
- Identifying and resolving bugs, performance bottlenecks, and other technical issues
- Conducting code reviews to ensure adherence to best practices and coding standards
- Participating in the entire software development lifecycle, from concept and design to testing and deployment
- Staying up-to-date with the latest technologies and implementing them to maximize development efficiency
- Analyzing and providing explanations and interpretations within the area of expertise
Requirements include:
- Bachelor's degree in Computer Science, Engineering, or equivalent experience
- Proven 4+ years of experience problem-solving with contact center platforms (primarily voice)
- Proven 2+ years of experience with Amazon Connect routing development
- Proficiency in git/GitHub version control
- Proven excellent technical growth, problem-solving, and analytical skills
- Ability to work independently as well as collaboratively in a team-oriented environment
- Solid communication and interpersonal skills
Preferred qualifications include:
- Bachelor's degree in Computer Science, Engineering, or a related field
- Proven 2+ years of experience with Genesys Engage and related systems
- Experience with cloud platforms (AWS, Azure, or Google Cloud)
- Experience with Agile development methodologies
- Proficiency in IT Service Management (ITSM), specifically the Service Level Owner role
- Proficiency in CICD tools, Jenkins, and Jenkins Pipeline as Code (JPaC)
At UnitedHealth Group, we strive to create a healthier atmosphere by embracing diversity and promoting equal employment opportunities for all. We are an Equal Employment Opportunity/Affirmative Action employer and welcome applicants from diverse backgrounds.