Client Support Executive
5 days ago
Job Description
We are seeking an AR Caller to join our team at Smart Lion Private Limited. The successful candidate will be responsible for calling insurance companies to check claim status, following up on outstanding claims, handling inbound and outbound calls from US clients, and taking in-bound calls from US patients to schedule appointments.
Key Responsibilities
- Call the Insurance Company to Obtain Claim Status.
- Follow Up With the Insurance Company to Check Outstanding Claims.
- Handle Inbound and Outbound Calls From US Clients Excluding Sales.
- Take In-Bound Calls From US Patients to Fix Appointments.
- Resolve Insurance Related Issues Through Outbound Calls.
- Verify Healthcare Professionals Credentials.
- Demonstrate Strong Denial Management Skills.
- Receive Payment Information Once Claims Are Processed.
- Ensure Deliverables Meet Quality Standards.
- Collaborate With Team Members to Achieve Shared Goals.
- Evaluate Communication/Issues Escalation to Seniors When Necessary.
Requirements
- Proficient in MS Office and Familiar With Relevant Computer Applications.
- Superb Communication Skills.
Benefits
We offer competitive salary packages up to 35K per month depending upon interview performance and provide performance bonus benefits.
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