
Quality Assurance Specialist
1 day ago
Job Overview:
We are seeking a seasoned Quality Assurance Specialist to join our Digital Success Engineering team. The ideal candidate should have a strong background in AI, retrieval-augmented generation (RAG), and Agentic technologies testing, along with expertise in Salesforce and programming languages like APEX, Python or Java.
Key Responsibilities:
- Develop and implement automated quality assurance strategies for scalable customer-facing and internal implementations.
- Design and execute comprehensive test plans and test cases tailored to Salesforce applications, including customizations using Flows, Triggers, Apex Jobs, and more.
- Collaborate with team members to enhance existing code and frameworks, ensuring seamless integration and deployment of high-quality software.
- Effectively identify, document, track, and manage defects to ensure timely resolution and contribute to root cause analysis.
Requirements:
- 7+ years of experience in Software Quality Assurance.
- 2+ years of hands-on experience with the Salesforce platform, including configuration and development across various Salesforce Customer 360 products.
- 3+ years of proven experience in testing Machine Learning (ML), Artificial Intelligence (AI) systems, and/or services.
- Strong proficiency in at least one programming language such as Python or Java, particularly relevant for test automation and AI/ML testing.
Preferred Qualifications:
- Salesforce Certifications (Platform App Builder, Administrator).
Additional Information:
This is an exciting opportunity to join our team and contribute to the success of our Digital Success Engineering initiatives. We offer a collaborative and dynamic work environment that fosters growth and development.
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