Retail Store Operations Manager

3 weeks ago


Allahabad, Uttar Pradesh, India Vodafone Idea Limited Full time

Vodafone Idea Limited is a leading telecom service provider in India, offering pan-India voice and data services across 2G, 3G, and 4G platforms. As a Store Manager - Retail Operations, you will be responsible for the overall performance of a Vi store, spanning customer service, store-level sales, and revenue targets across all products.

Key Responsibilities:

  • Execute marketing promotions, display, and store experience schemes to drive sales and revenue growth.
  • Manage churn and achieve customer satisfaction for walk-in customers.
  • Ensure adherence to store processes in terms of documentation and systems.
  • Maintain availability of stock at the store while adhering to norms.
  • Ensure appropriate placement of pop-ups and product displays at store.

Requirements:

  • 2-5 years of experience in retail store and customer relationship management.
  • Strong sales planning and forecasting skills.
  • Ability to solve problems and lead decision-making.

What We Offer:

  • Opportunity to work with a leading telecom service provider in India.
  • Chance to develop your skills in retail store management and customer relationship management.
  • Competitive compensation and benefits package.


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