Enterprise Backend Infrastructure Developer

1 week ago


Palakkad, Kerala, India beBeeEngineer Full time ₹ 1,00,00,000 - ₹ 1,10,00,000

AI Customer Service Agent Engineer Role Description

Overview:

  • We are shaping the future of conversational AI.

About Us

We already resolve over 1M+ customer support tickets monthly for major enterprise customers across food delivery, crypto, and more. We have multi-year contracts signed, rapid revenue traction, and a large Series A closed with top investors.

We're scaling our lean, elite team to power the next trillion voice interactions.

Main Responsibilities

  1. Build and scale the core backend infrastructure that powers AI customer service agents
  2. Write highly scalable, production-ready Python code (Django experience a big plus)
  3. Architect backend services and infra for massive enterprise-grade scale
  4. Deploy and manage systems on AWS or GCP with a focus on speed and reliability
  5. Collaborate directly with founders and engineers to influence architecture and direction
  6. Take high ownership: drive projects from design to deployment in a fast-paced startup environment

Requirements

  1. 5+ years of backend engineering experience with deep Python expertise (Django a plus)
  2. Strong cloud skills (AWS or GCP), with familiarity in Kubernetes/Docker
  3. Proven track record of building and scaling infrastructure in production
  4. Prior startup experience or evidence of end-to-end ownership (founder, early team member, or shipped independent projects)
  5. CS degree or equivalent professional foundation
  6. Bonus: experience in high-velocity, high-ownership teams (startups, top-tier tech, or quant firms)


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