Transport Network Operations Manager
7 hours ago
Vodafone Idea Limited is seeking an experienced Transport Network Operations Manager to lead our transport network operations team.
This is a challenging role that requires a seasoned professional with extensive experience in IP/MPLS, Optics, and Enterprise operations.
Responsibilities- Develop and implement strategies to optimize the transport network in circle/cluster
- Oversee day-to-day operations of the transport network in the field
- Drive the circle transport operations teams for end-to-end Transport & Enterprise operations and coordinate with cross-functional teams for better service experience
- Plan and execute deployment activities for IP, DWDM, and access optics networks. Collaborate with deployment teams to ensure timely and efficient implementations
- Responsible for end-to-end enterprise services including feasibility, delivery, and assurance
- Implement measures to minimize MTTR and maximize uptime
- Analyze network performance data and take proactive steps to improve reliability
- Implement preventive maintenance procedures and corrective actions as needed for transport stability & efficiency
- Implement strategies to improve mobility & enterprise service uptime
- Evaluate and deploy technologies or processes to enhance service reliability
- Prepare Operational practices and practice adherence
- Responsible for providing strategic leadership to Enterprise teams delivering Vi services to customers at Circle and govern the deliverable KPIs to the Enterprise Business and to the Enterprise customers
- Single point of contact in managing the circle transport and enterprise service operations
- Set and achieve industry best performance benchmarks, continuously improving network efficiency, reliability, and performance to meet or exceed industry standards
- Ensure the transport network is robust, reliable, and capable of delivering seamless experience for customers, thereby customer satisfaction & retentions
- Optimizing network resources, minimizing downtime, and implementing cost-effective solutions to ensure operational excellence
- Implementing various transport strategies to enhance network capabilities & reliability
- Drive network expansions and adopting innovations that align with the organization's mission and objectives
- Monitor and improve field practice related to transport operations and deployments
- Conduct regular site & customer visits, analyze network performance, and take proactive steps to enhance service reliability
- Spearhead various consultations on solutions to business and technology functions to deliver innovative, first-time-right products and services to Enterprise Customers
- End-to-End ownership for enterprise Customer Life cycle management teams such as feasibility, service delivery, and service management of all Enterprise products like NPLC, ILL, MPLS, SIP, PRI, VICPN, Cloud, SD-WAN, MSS, and Wifi
The estimated annual salary for this position is ₹30,00,000 - ₹50,00,000 depending on experience.
Requirements- Strong technical knowledge (IP, DWDM, Optics, Cloud, SDWAN etc), leadership skills, and a focus on customer satisfactions
- Over 15 years of experience in IP/MPLS, Optics, and Enterprise operations
- Leadership in driving change and adapting new ways of working
- Strong analytical and vendor management skill
- Ability to handle adverse situations, strong negotiation skills, self-motivated, and passionate about work
- Competitive, strategic thinking, and agile
- BE/BTech in Electronics & Telecommunications
- CCNP, Cloud, and SD-WAN certification
- In-depth understanding of various technologies such as LTE, 5G, Cloud, SD-WAN, IP/MPLS, DWDM, and Enterprise products & service offerings
- 15-18 years of experience in Telecom with minimum 10 years in managing large-scale transport networks
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