Transport Network Operations Manager

7 hours ago


Delhi, Delhi, India Vodafone Idea Limited Full time
Job Overview

Vodafone Idea Limited is seeking an experienced Transport Network Operations Manager to lead our transport network operations team.

This is a challenging role that requires a seasoned professional with extensive experience in IP/MPLS, Optics, and Enterprise operations.

Responsibilities
  • Develop and implement strategies to optimize the transport network in circle/cluster
  • Oversee day-to-day operations of the transport network in the field
  • Drive the circle transport operations teams for end-to-end Transport & Enterprise operations and coordinate with cross-functional teams for better service experience
  • Plan and execute deployment activities for IP, DWDM, and access optics networks. Collaborate with deployment teams to ensure timely and efficient implementations
  • Responsible for end-to-end enterprise services including feasibility, delivery, and assurance
  • Implement measures to minimize MTTR and maximize uptime
  • Analyze network performance data and take proactive steps to improve reliability
  • Implement preventive maintenance procedures and corrective actions as needed for transport stability & efficiency
  • Implement strategies to improve mobility & enterprise service uptime
  • Evaluate and deploy technologies or processes to enhance service reliability
  • Prepare Operational practices and practice adherence
  • Responsible for providing strategic leadership to Enterprise teams delivering Vi services to customers at Circle and govern the deliverable KPIs to the Enterprise Business and to the Enterprise customers
Key Result Areas/Accountabilities
  • Single point of contact in managing the circle transport and enterprise service operations
  • Set and achieve industry best performance benchmarks, continuously improving network efficiency, reliability, and performance to meet or exceed industry standards
  • Ensure the transport network is robust, reliable, and capable of delivering seamless experience for customers, thereby customer satisfaction & retentions
  • Optimizing network resources, minimizing downtime, and implementing cost-effective solutions to ensure operational excellence
  • Implementing various transport strategies to enhance network capabilities & reliability
  • Drive network expansions and adopting innovations that align with the organization's mission and objectives
  • Monitor and improve field practice related to transport operations and deployments
  • Conduct regular site & customer visits, analyze network performance, and take proactive steps to enhance service reliability
  • Spearhead various consultations on solutions to business and technology functions to deliver innovative, first-time-right products and services to Enterprise Customers
  • End-to-End ownership for enterprise Customer Life cycle management teams such as feasibility, service delivery, and service management of all Enterprise products like NPLC, ILL, MPLS, SIP, PRI, VICPN, Cloud, SD-WAN, MSS, and Wifi
Salary

The estimated annual salary for this position is ₹30,00,000 - ₹50,00,000 depending on experience.

Requirements
  • Strong technical knowledge (IP, DWDM, Optics, Cloud, SDWAN etc), leadership skills, and a focus on customer satisfactions
  • Over 15 years of experience in IP/MPLS, Optics, and Enterprise operations
  • Leadership in driving change and adapting new ways of working
  • Strong analytical and vendor management skill
  • Ability to handle adverse situations, strong negotiation skills, self-motivated, and passionate about work
  • Competitive, strategic thinking, and agile
Qualifications
  • BE/BTech in Electronics & Telecommunications
  • CCNP, Cloud, and SD-WAN certification
  • In-depth understanding of various technologies such as LTE, 5G, Cloud, SD-WAN, IP/MPLS, DWDM, and Enterprise products & service offerings
  • 15-18 years of experience in Telecom with minimum 10 years in managing large-scale transport networks


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