Business Process Optimization Expert

6 days ago

Alleppey, Kerala, India beBeeProject Full time ₹ 60,00,000 - ₹ 70,00,000
Operations Management Specialist Job Description

Job Title: Operations Management Specialist

We are seeking a skilled Operations Management Specialist to lead our team in understanding business needs, documenting requirements, creating and maintaining process documentation, assisting in the implementation of solutions, and monitoring quality of service delivery.

The ideal candidate will have excellent analytical and communication skills, with the ability to work effectively in a team environment and manage multiple priorities and tasks. Experience working with cross-functional teams in a global environment and basic understanding of business process modelling, workflow, and project management principles are also essential.

Key Responsibilities:

  • Analysis of business processes and workflows with the objective of finding out how they can be standardized, improved or automated.
  • Deliver process and solution documentation while working across an array of teams, geographies, and tools.
  • Lead projects from end-to-end, ensuring goals are achieved on time.
  • Develop deep cross-functional understanding of individual teams and processes to ensure best-fit solution development.
  • Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
  • Document all work to a high professional standard.

Required Skills and Qualifications:

  • English fluency (at least Upper-Intermediate).
  • Effective and persuasive communicator; Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
  • Experience working with cross-functional teams in a global environment.
  • Basic understanding of business process modelling, workflow, and project management principles.
  • Familiarity with data analysis tools and methodologies.
  • Ability to work effectively in a team environment and manage multiple priorities and tasks.

About This Role:

This is a full-time on-site role that involves working closely with various stakeholders. We are a company focused on delivering high-quality solutions and services to our clients.

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