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Customer Support Associate

3 weeks ago


Mumbai, Maharashtra, India beBeeSupport Full time

Job Title: Customer Support Associate

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We are seeking a skilled Customer Support Associate to join our team. As a key member of our Paralegal Team, you will play a vital role in assisting clients facing debt-related issues.

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Key Responsibilities:

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  • Handle client complaints and provide support via phone and email">
  • Collaborate with the legal team to resolve client issues and provide updates">
  • Maintain accurate records of client interactions and complaints">
  • Assist clients through onboarding and offer continuous support">
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Required Skills and Qualifications:

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  • Strong communication skills in English and Hindi">
  • Previous experience in customer support and telecalling is an asset">
  • Knowledge of debt management or legal processes is beneficial">
  • Ability to handle sensitive information confidentially">
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Benefits:

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  • Competitive salary">
  • Opportunities for growth and development">
  • Health benefits and employee perks">
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About the Role:

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This is a challenging yet rewarding role that requires strong communication and problem-solving skills. If you are passionate about helping others and have a strong commitment to providing excellent customer service, we encourage you to apply.

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Apply Now:

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Apply for this exciting opportunity to make a difference in the lives of our clients. Join us in our mission to help individuals achieve financial freedom and protection from harassment.

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