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Travel Industry Specialist
2 weeks ago
Job Opportunity:
We are seeking a skilled professional to fill the role of Travel Industry Specialist.
About the Job:
This position is responsible for providing exceptional customer service and ensuring seamless travel experiences. Key responsibilities include:
- Issuing air tickets, reservations, reissue, refunds, cancellations, exchanges, and end bookings on Sabre, Amadeus, and Farelogix.
- Handling customer interactions via chats and providing timely responses.
- Working effectively in a 24/7 setup, including night shifts.
- Maintaining excellent verbal and written communication skills.
- Having hands-on experience working with GDS systems, including Sabre, Amadeus, Galileo, and Farelogix.
- Possessing IATA or any diploma in travel and tourism, or experience in the travel industry.
Requirements:
- Excellent verbal and written communication skills.
- GDS working experience - Sabre, Amadeus, Galileo, Farelogix etc.
- Chats, calls & emails experience would be an added advantage.
Benefits:
- A dynamic and fast-paced work environment.
- Ongoing training and development opportunities.
How to Apply:
Candidates can share their updated resume and contact information to expedite the application process.