Operational Excellence Specialist

15 hours ago

Mysore, Karnataka, India beBeeExcellence Full time ₹ 12,00,000 - ₹ 25,00,000
Business Operations Specialist

We are seeking an experienced Business Operations Specialist to join our organization. In this pivotal role, you will be instrumental in driving operational excellence and ensuring data accuracy.

Key Responsibilities:

  • Pipeline Management:
  • Conduct regular hygiene checks on pipeline data to ensure accuracy, completeness, and consistency.
  • Maintain and update the real-time dashboard by ensuring accurate and timely feeding of pipeline data.
  • Marketing Management:
  • Lead and coordinate marketing initiatives for both functions – Software, Partnerships & alliances.
  • Work on required documentation as well as data base management for campaigns.
  • Reporting & Analysis:
  • Prepare and deliver accurate daily, weekly, and monthly reports without any misses, ensuring timely distribution to relevant stakeholders.
  • Develop and present multi-dimensional performance review templates and views for various functions to key management personnel monthly.
  • Ensure timely preparation and delivery of board decks on a periodic basis.
  • Conduct in-depth analysis of existing data to identify trends, opportunities, and areas for improvement.
  • Operational Efficiency & Process Improvement:
  • Identify bottlenecks and inefficiencies in current workflows across all functions.
  • Design and implement highly effective and streamlined processes to optimize operational efficiency.
  • Reduce administrative tasks by identifying opportunities for process automation and actively working on their implementation.
  • Inside sales & Lead generation activities :
  • Manage lead funnel with various lead generation avenues and track weekly to share timely recommendations.
  • Lead outreach and set up key meetings for team members.
  • Coordination & alignment with HQ:
  • Work as bridge between Business functions and HQ to coordinate and align on various scheduled as well as ad-hoc reports, initiatives.

Qualifications:

  • 3-4 years of experience in an MIS, Inside Sales Operations, or Sales Operations role.
  • Proficient in data analysis tools (e.g., Excel, SQL, BI tools like Tableau/Power BI).
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
  • Proven track record of designing and optimizing operational processes.
  • Meticulous attention to detail and a commitment to data accuracy.
  • Excellent written and verbal communication skills with the ability to present complex information clearly to diverse audiences.
  • Demonstrated ability to manage multiple projects simultaneously and deliver on deadlines.
  • Strong interpersonal skills and ability to collaborate effectively with cross-functional teams.

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