IT Data Protection Specialist

5 days ago

Alleppey, Kerala, India beBeeDataSecurity Full time ₹ 18,00,000 - ₹ 25,00,000

Job Title: IT Backup Manager

  • We are seeking a skilled and experienced Middle-Level Manager to oversee and manage our Backup Operations team.
Key Responsibilities:
  1. Manage Backup Operations: Ensure data integrity, availability, and recoverability across all systems along with compliances, especially pharma compliances.
  2. Lead and Mentor Team Members: Lead and mentor a team of backup administrators and support staff to ensure high system availability and performance.
  3. Develop Backup Policies: Develop, enforce, and maintain backup policies, schedules, and procedures aligned with business continuity and disaster recovery (BCDR) strategies.
  4. Monitor and Resolve Issues: Monitor backup jobs, investigate failures, and resolve issues in a timely manner to minimize risk and data loss.
  5. Collaborate with Teams: Collaborate with application, database, and infrastructure teams to meet and maintain data protection and retention requirements.
  6. Maintain Documentation: Maintain comprehensive and up-to-date documentation of backup configurations, processes, and recovery procedures, aligned with GSOP standards.
  7. Provide Support for Audits: Provide evidence and support for internal and external audits across regions, ensuring timely and accurate responses.
  8. Ensure Compliance: Ensure compliance with legal, regulatory, and internal data retention policies and audit requirements.
  9. Evaluate and Implement New Technologies: Evaluate, recommend, and implement new technologies and tools to optimize backup performance, cost, and reliability.
  10. Provide Regular Reporting: Provide regular reporting on backup status, capacity usage, risk assessments, and improvement opportunities to senior management.
  11. Participate in Disaster Recovery Drills: Lead and participate in disaster recovery drills, ensuring operational readiness for real-world incidents.
  12. Drive SOPs: Drive the creation, upkeep, and periodic review of Standard Operating Procedures (SOPs).
  13. Liaise with Vendors: Act as a primary liaison for audit activities related to backup operations, coordinating with internal and external auditors.
  14. Govern Vendor Teams: Govern and oversee backup vendor teams responsible for BAU (Business As Usual) support, ensuring SLAs and KPIs are met.
  15. Migrate Storage Resources: Plan and execute migration of global storage and backup resources, ensuring minimal disruption to business operations.
  16. Implement Security Measures: Implement and monitor security measures to safeguard data from unauthorized access, physical threats, ransomware, and malware attacks.
  17. Oversee Incident Management Processes: Oversee Incident, Change, and Problem Management processes related to backup operations, including CR (Change Requests) evaluation.
  18. Manage Vendor Relationships: Manage vendor relationships, including service contracts, equipment maintenance, and support delivery.
  19. Analyse Backup Utilisation: Monitor backup utilization, analyse trends, forecast future capacity, and plan accordingly.
  20. Improve Systems and Processes: Govern regular backup testing initiatives and implement enhancements to reduce cost, time, and improve reliability.
  21. Continuously Improve Change Management: Continuously improve internal systems and change management processes, exercising judgment on critical change requests.

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