IT Workflow Specialist

2 days ago

Davangere, Karnataka, India beBeeServiceNow Full time ₹ 2,80,00,000

Job Title: ServiceNow Developer

About this role:

We are seeking a highly skilled IT professional to implement and optimize Incident, Problem, Change, and Service Request Management workflows.

Responsibilities:

  • Implement and optimize business process automation workflows
  • Configure and update Discovery schedules, monitor daily runs for errors, and troubleshoot issues
  • Enhance Discovery probes and patterns to support complex infrastructure and cloud environments
  • Continuously improve the ServiceNow platform through iterative enhancements, user feedback incorporation, and performance tuning
  • Customize form layouts, fields, and user interfaces to support data consistency and usability across modules
  • Tailor and extend CAB Workbench functionality to support automated workflows and board operations
  • Develop and maintain robust API integrations with external systems
  • Manage Scheduled Jobs, Script Includes, Business Rules, and automation scripts for operational efficiency
  • Customize the Employee Center portal to improve branding, content delivery, and user engagement
  • Design and publish reports and dashboards to support performance tracking and operational transparency
  • Troubleshoot platform issues using advanced scripting skills and resolve defects promptly
  • Collaborate with product owners and stakeholders to analyze business needs and deliver scalable, maintainable solutions

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Relevant ServiceNow training in ITSM, Discovery, and scripting modules
  • Minimum of 3 years of hands-on experience in ServiceNow development
  • Proven track record with ServiceNow ITSM modules and Discovery implementation
  • Experience with form customization, API integration, and dashboard/report creation
  • Demonstrated experience in troubleshooting platform issues and scripting errors

About Us:

We value our employees' well-being and commitment to excellence. By submitting this form, you consent to the collection, processing, and retention of the information you provide. We are committed to ensuring the privacy and security of your information.

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