
Patient Guidance Specialist
3 days ago
We are seeking a skilled professional to counsel patients and their families regarding treatment procedures, packages, and post-treatment care in our healthcare setting.
Job SummaryThe ideal candidate will have excellent communication and interpersonal skills, with the ability to provide empathetic support and guidance to patients and their families throughout their treatment journey.
Key Responsibilities- Counsel patients and their families regarding treatment options and facilities in a clear and empathetic manner.
- Handle patient inquiries and convert them into registrations/bookings.
- Maintain follow-ups with patients to ensure timely decision-making and admissions.
- Collaborate with doctors, nursing staff, and other departments for seamless patient coordination.
- Achieve monthly counselling and conversion targets set by management.
- Bachelor's degree in any field (Healthcare/Management preferred).
- Proven experience in sales, customer service, or patient counselling (healthcare/hospital background preferred).
- Strong communication, persuasion, and interpersonal skills.
- Target-driven with a positive and empathetic attitude.
Why Join Us?
We are committed to delivering compassionate care to patients. Our team of dedicated professionals is passionate about enhancing healthcare delivery through innovation and research.
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