Exceptional Customer Experience Role

7 hours ago


Cochin, Kerala, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 75,00,000
Customer Experience Consultant

We're seeking a skilled Customer Experience Consultant to join our team. As a Customer Experience Consultant, you'll play a vital role in delivering exceptional customer experiences via various channels.

Your primary responsibility will be to resolve any customer inquiries or concerns using the right principles and strategies. To excel in this role, you must have strong communication skills, attention to detail, and the ability to work well under pressure.

You'll be responsible for resolving requests and inquiries made by customers via email, chat, or social media while adhering to confidentiality agreements and data security policies. You'll also attend coaching sessions and implement feedback to ensure your performance meets expectations.

This is an excellent opportunity for someone who is passionate about delivering outstanding customer experiences and wants to make a meaningful impact in a dynamic environment.



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