SAP Technical Support Basis Manager

4 weeks ago


Chennai, Tamil Nadu, India Royal Enfield Full time

Job Title: SAP Technical Support Basis Manager

Job Summary:

We are seeking a highly skilled SAP Technical Support Basis Manager to join our team at Royal Enfield. The successful candidate will be responsible for providing technical support for various SAP landscapes across multiple products.

Key Responsibilities:

  • Provide technical support for SAP landscapes across multiple products.
  • Perform business impact analysis and risk assessments.
  • Fix simple applications solutions/bugs.
  • Support SAP Basis Projects and guide junior resources.
  • Understand business requirements and complete on-time & in-full.
  • Assist support team, mentor, and help all SAP Functional & technical teams with new integration & Bolt on for New projects, Change requests & support Middleware data exchange thru application/database connections.
  • Work on Suse cluster & High Availability (HA)/Disaster recovery (DR) replication.
  • Do system copy on Hana & Sybase DB, Max DB.
  • Have knowledge on Data Archiving, SAP Security roles & authorization (GRC), UI Masking, Charm & Fiori.
  • Understand middleware integration via API.
  • Coordinate with infrastructure team for hardware augmentation & DB restore etc.
  • Have good knowledge of the Automotive industry and domestic clients.
  • Ensure adherence to ITGC policies and SoPs in the Basis area.
  • Train and Participate in Unit and Integration Testing with the users and ensure all Development objects are tested during these testing cycles.
  • Preferably SAP certified and exposure in S4 HANA 1709.
  • Knowledge and exposure other SAP modules will be an added advantage.
  • Have a keen eye for automating the routine activities in Basis & GRC.

Requirements:

  • 7-10 years in SAP BASIS.
  • Experience includes at least 2-3 implementations and Support.
  • 3-4 years Experience in SAP S/4hana, Sybase DB & linux is mandatory.
  • SAP Basis experience including customer facing implementations, roll outs.
  • Should have three or more, end to end Process Implementation cycles experience working with established corporates/Industry/consulting firms.
  • Professionally qualified with SAP support/implementation experience at 2-3 installations/working with established corporates/Industry/consulting firms.
  • Should have strong knowledge on the following technical areas.
  • Preferred Experience in Manufacturing/Automotive industry.


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