Technical Account Manager for Complex Data-Driven Applications
1 week ago
About Our Team
We are a dynamic and fun-filled organization that values equal employment opportunities. As a Support Account Manager, you will have the opportunity to build with a pre-IPO Global SaaS Centaur and contribute to the growth of our company.
Responsibilities
- Customer Focus: Deliver exceptional results in program and project management, ensuring a high level of customer satisfaction.
- Tech Expertise: Develop a deep technical understanding of our solution and share technical best practices with customers.
- Problem-Solving: Collaborate with customers on technical challenges and demonstrate a comprehensive knowledge of HighRadius.
- Leadership: Act as a designated point of contact managing customers' expectations through major incidents working with global support and Engineering teams.
- Account Stabilization: Drive post-go-live account stabilization by closely working with consulting teams to ensure seamless customer experience.
What We Offer
- Competitive Salary.
- Equal Employment Opportunities.
- Opportunity to Build with a Pre-IPO Global SaaS Centaur.
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