Technical Account Manager for Complex Data-Driven Applications

1 week ago


Hyderabad, Telangana, India HighRadius Full time

About Our Team

We are a dynamic and fun-filled organization that values equal employment opportunities. As a Support Account Manager, you will have the opportunity to build with a pre-IPO Global SaaS Centaur and contribute to the growth of our company.

Responsibilities

  • Customer Focus: Deliver exceptional results in program and project management, ensuring a high level of customer satisfaction.
  • Tech Expertise: Develop a deep technical understanding of our solution and share technical best practices with customers.
  • Problem-Solving: Collaborate with customers on technical challenges and demonstrate a comprehensive knowledge of HighRadius.
  • Leadership: Act as a designated point of contact managing customers' expectations through major incidents working with global support and Engineering teams.
  • Account Stabilization: Drive post-go-live account stabilization by closely working with consulting teams to ensure seamless customer experience.

What We Offer

  • Competitive Salary.
  • Equal Employment Opportunities.
  • Opportunity to Build with a Pre-IPO Global SaaS Centaur.


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