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Food Operations Manager

3 weeks ago


Hyderabad, Telangana, India GoKhana Full time
About Us:
GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria.

We bring together an imaginative blend of technology, logistics, and food service management to offer SaaS solutions for digitizing corporate cafeterias and eateries in tech parks. Our award-winning solution brings our food partners, corporate partners, and their employees onto a single, transparent platform.

We are built around the principle of simplicity, whether it's solving problems or eliminating the need for multiple apps for outlet types, or making it easy to use our app.

About the Role:
As a Food Operations Manager at GoKhana, you are responsible for managing and operating the cafeterias allocated to you. These may be from the same corporate organization or different organizations. You will promote guest delight and ensure guest satisfaction while maintaining a safe and hygienic environment for food and beverage preparation and service at your respective cafeterias. Additionally, you must understand the financial health of your cafeteria.

Your key responsibilities include:
  • Having a good understanding of our products
  • Maintaining SOPs on day-to-day operations, attendance tracking, rostering, vendor management, employee engagement, admin engagement, escalation matrix, cash management, and reporting format
  • Attending mandatory training sessions as and when held by the head office and conducting Site In Charge training to ensure all staff are competent in service procedures
  • Ensuring personal grooming standards set by the company for yourself and team members

Requirements:
You should have a good command over both written and spoken English, excellent personal grooming along with a pleasing personality, good knowledge of food and beverage service, 3 to 5 years of work experience in F&B, retail, or any CRM-related organization. Preference will be given to female candidates.