
Dark Store Operations Manager
3 days ago
Job Role:
We are seeking a highly skilled and experienced retail operations leader to manage daily store operations, drive sales growth, and foster a culture of collaboration.
About the Job:
- Oversee daily operations of multiple stores ensuring smooth functioning and efficient inventory management.
- Build strong relationships with store teams, vendors, and other stakeholders to drive business results.
- Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
Responsibilities:
Operational Management- Ensure seamless day-to-day operations of multiple stores, including managing ordering, receiving, storage, GRN, billing, and material movement.
- Lead, train, and motivate store teams to achieve operational excellence.
- Develop and implement talent development programs for store teams to enhance their skills and knowledge.
- Foster a culture of collaboration, innovation, and continuous improvement within the team.
- Oversee last-mile delivery processes ensuring accuracy, timeliness, and customer satisfaction.
Candidate Profile:
- Graduate in any discipline. Hotel/Retail Management Preferred.
- 4-5 years of experience in managing retail operations, distribution centres, or multi-store formats (FMCG, QSR, Food & Beverages preferred).
- Strong product & process knowledge in retail/food operations.
- Capabilities to manage Blue Collar staff, and build teams.
- Proficiency in MS Office (Excel, PowerPoint, Word) and POS systems.
- Analytical mindset with ability to interpret data and drive process improvements.
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