
Ecommerce Platform Specialist
7 days ago
We are seeking a skilled Solution Engineer to lead customer onboarding, solution delivery, and seamless integrations across our rapidly growing ecommerce SaaS platform.
Why This Opportunity?Our platform empowers over 28,000 companies worldwide to manage orders, inventory, listings, and workflows across marketplaces and storefronts. With a strong presence in 7 countries, we're scaling fast – with 3x team growth in the last year alone – and India is our next big frontier.
Key Responsibilities- Client Onboarding & Implementation: Lead the end-to-end technical onboarding of ecommerce brands and retailers using our platform.
- Custom Integration & Scripting: Build and customize integrations using PHP or Python to tailor workflows and systems to customer needs.
- Platform Enhancements: Work closely with global teams to test, improve, and evolve core product functionalities for Indian users.
- Workflow Automation: Leverage our vast integration suite and APIs to automate complex operations across commerce, logistics, accounting, and CRM systems.
- Solution Consulting: Act as a technical advisor to clients, helping them configure and adopt our solutions effectively.
- Performance Optimization: Ensure code and systems are built with speed, stability, and scalability in mind.
- Tech-Savvy Problem Solver: You love solving customer pain points through hands-on tech implementation and scripting.
- Experienced & Independent: 2–5 years of experience in ecommerce SaaS implementation with strong self-management in a remote setup.
- Languages You Speak: Proficient in PHP or Python, comfortable working with REST APIs, Git, and MySQL.
- Customer-Centric Mindset: You see the product through the eyes of the end-user and optimize for value delivery.
- Multilingual Communicator: Fluent in English (B2+), and at least one of Hindi, Tamil, Telugu, Kannada, Marathi, Gujarati, or Bengali.
- Bonus Points: Familiarity with ecommerce systems, marketplace operations, or prior exposure to similar platforms.
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