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Digital Transformation Leader

1 week ago

Gurgaon, Haryana, India Canara HSBC Life Insurance Full time
Role Overview

We are seeking a skilled Digital Transformation Leader to join our team in Canara HSBC Life Insurance. This role will focus on driving digital enablement and sales operations, leading to improved productivity and data-driven decision-making.

Key Responsibilities
  • Digital Enablement:
  • Develop a deep understanding of sales vertical needs to enhance the digital experience and sales journey offerings.
  • Collaborate with cross-functional teams to identify key digital initiatives and prioritize technology investments within Sales.
  • Drive the sales planning process and alignment across cross-functional teams.
  • Analyze key success metrics and incorporate sales feedback to optimize solutions.
  • Sales Operations:
  • Create and monitor key metrics related to policy issuance, providing actionable insights for continuous improvement.
  • Maintain sales dashboards and reports to track key performance indicators and support data-driven decision-making.
Principal Accountabilities

The successful candidate will be responsible for developing a digital roadmap, ensuring alignment with business goals and objectives. They will also lead change management efforts, including stakeholder engagement and monitoring during hypercare.

Requirements

To succeed in this role, you will need excellent collaboration and communication skills, as well as experience in digital project management and automation services. You should also have knowledge of digital transformation, sales operations, and data analysis.