
Senior Quality Specialist
5 days ago
Job Opportunity:
- Evaluate customer interactions to ensure they meet quality standards.
- Provide constructive feedback and coaching to enhance employee performance and improve customer satisfaction.
- Identify process gaps and suggest improvements to optimize the shopping experience.
- Ensure compliance with organizational guidelines.
Requirements:
- Strong communication, analytical, and problem-solving skills.
- Prior experience in quality assurance in a business environment is preferred.
- Knowledge of the e-commerce domain is an advantage.
- Ability to work efficiently in a fast-paced environment.
Why Choose Us:
- Work with a global leader in outsourcing solutions.
- Be part of a dynamic team with opportunities for growth and learning.
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