Project Manager
3 days ago
About the Role
\We are seeking a skilled Project Manager to lead end-to-end content development projects, leveraging their expertise in e-learning and project management.
\As a key member of our team, you will transform customer experiences by consulting with clients, identifying their learning needs, and proposing tailored solutions. You will collaborate closely with PLAs to create proposals and provide oversight for delivery.
\The successful candidate will establish effective customer relationships, proactively grow the account, and interface with the team to articulate client requirements.
\- \
- Elicit information from clients regarding expectations, budgets, and constraints, and communicate these to the team.\
- Analyze project scope to provide accurate size and effort estimates.\
- Proactively interface with production groups and support teams for timely information and workflow.\
- Review created artifacts from the perspective of mapping to client requirements.\
- Identify and analyze complex problems, reaching sustainable solutions.\
- Manage relationships and ensure customer satisfaction.\
- Govern multiple projects running simultaneously with multiple accounts.\
- Forecast revenue and ensure compliance.\
- Drive project KPIs (Schedule, Quality, Budget, Client Requirements, Contractual Obligations etc)\
- Negotiate with clients on project issues within contractual and project-specific frameworks.\
- Take proactive measures to update clients on progress, risks, and deviations, along with proposed solutions & contingency measures.\
Job Qualifications
\Minimum:
\- \
- A Bachelor's degree\
- 7+ years of experience in the online Learning industry, providing exemplary customer service to individuals and organizations\
- 4+ years of experience in project/program management within the learning industry\
- Ability to oversee large development teams\
- Effective leadership and decision-making skills\
Preferred:
\- \
- PMI Certification is highly desirable\
Salary Estimate
\$85,000 - $110,000 per year, depending on location and experience.
\About Infopro Learning, Inc.
\Infopro Learning, Inc. is an award-winning workforce transformation company unlocking the potential of employees, clients, and partners. Our solutions help companies achieve strategic objectives through higher performance levels.
\We have over 25 years of experience in training, upskilling, and developing people. As a global leader in talent development and managed learning services, we offer full-service solutions supporting the entire lifecycle of learning.
\Our digital platforms and global infrastructure enable accelerated realization of outcomes associated with full-service solutions.
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