Career Enhancement Role

6 days ago


Bharatpur, Rajasthan, India beBeeCustomerSuccess Full time ₹ 6,00,000 - ₹ 12,00,000

Job Opportunity

We seek a skilled professional to fill this Customer Success Associate role. This position requires exceptional communication and interpersonal skills, with the ability to engage with customers proactively and provide excellent service and support.

Key Responsibilities:

  • Proactively engage with customers to understand their needs and preferences.
  • Ensure smooth onboarding and ongoing support to enhance customer satisfaction.
  • Address customer queries and resolve issues efficiently with a focus on retention and growth.
  • Leverage sales acumen to identify opportunities for upselling and cross-selling.
  • Maintain accurate records of customer interactions and feedback.

Requirements:

  • Graduate in any field.
  • Excellent communication skills in English with no grammatical or pronunciation errors.
  • Strong interpersonal skills with a customer-first approach.
  • Fresher and experienced candidates are welcome to apply.
  • Preferred: Experience in Insurance and/or customer-facing sales roles.

Candidate Profile:

  • Education: Graduate in any field.
  • Additional proficiency in multiple languages will be an added advantage.

Interview Process:

  1. HR Round
  2. Versant 5 (Certified)
  3. Written Assessment
  4. Operations Round
  5. Client Round

Employment Details:

  • Shift: Rotational Shifts.
  • Working Days: 6 days a week.


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