Global IT Infrastructure Leader
4 days ago
Job Overview
This role involves leading global IT infrastructure operations across numerous sites, ensuring 99.99% availability and managing a high-performing team of infrastructure engineers and specialists.
Key Responsibilities
- Oversee core infrastructure components including servers, networks, firewalls, storage, and cloud platforms.
- Drive operational excellence, automation, and process efficiency in a 24/7 environment.
- Manage cloud operations (AWS, Azure, or GCP), optimizing performance, cost, and compliance.
- Ensure effective incident management, change control, backup, and disaster recovery processes.
- Collaborate with Security, Engineering, Application, and Capacity teams to support enterprise goals.
- Lead the deployment and optimization of end-user experience tools.
- D deliver dashboards and strategic reports on infrastructure health, support KPIs, and user experience.
Requirements
- Strong background in managing infrastructure technologies: Windows/Linux servers, virtualization (VMware/NSX), firewalls, DNS/DHCP, and enterprise networking.
- Proven experience with cloud platforms: AWS, Azure, or GCP (deep expertise in at least one).
- Knowledge of enterprise storage solutions (SAN/NAS), backup technologies, and disaster recovery strategies.
- Familiarity with monitoring and alerting tools such as SolarWinds, SCOM, Nagios, and CloudWatch.
- Proficient in automation tools (Ansible, Chef, Puppet, PowerShell, Python).
- Leadership & Operations :
- 10+ years in IT infrastructure roles, with 5+ years in a leadership position managing global/offshore teams.
- Strong understanding of ITIL best practices and enterprise service management.
- Education & Certifications :
- Bachelors degree in Computer Science, Information Technology, or related field (Masters preferred).
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