User Experience Developer

3 weeks ago

Delhi, Delhi, India JOAN Digital Full time
Job Overview

At JOAN Digital, we're seeking a highly motivated User Experience (UX) Developer to join our team. As a UX Developer, you'll play a crucial role in bringing our projects to life, balancing big picture thinking with impeccable attention to detail. You should be comfortable working strategically and tactically, and have a thorough understanding of contemporary user-centred design methodologies.

The ideal candidate will excel in building highly creative ideas born from an understanding of user needs and the ability to bring those ideas to life with great UX, UI, and visual design skills. A strong ecommerce development skills, particularly in Shopify and WordPress, is a must.

The Digital Experience Manager Web/UX will be responsible for supporting the ongoing delivery and growth for clients. Key responsibilities include:

  • Creating engaging and knowledgeable Shopify and WordPress stores to drive revenue and sales.
  • Developing bespoke themes and customising pre-existing templates according to company guidelines.
  • Collaborating with client UI and UX design teams to create innovative and unique user experiences.
  • Ensuring seamless integration with Shopify Apps, Marketing Tools, and Platform APIs.
  • Regularly debugging and testing websites to optimise performance.
  • Providing coordination and technical support to mitigate potential issues.
  • Improving conversion rates through website optimisation strategies.

Some other key responsibilities include:

Mobile Optimisation
  • Ensuring the website is fully responsive and provides a seamless experience across all devices and screen sizes.
  • Conducting usability testing specifically on mobile devices to identify and resolve any mobile-specific issues.
Accessibility Compliance
  • Conducting regular checks to ensure the website meets accessibility standards such as the Web Content Accessibility Guidelines (WCAG).
  • Staying updated on accessibility regulations and ensuring the website remains compliant with them.
Conducting User Research and Testing
  • Conducting in-depth conversations with users to understand their needs, preferences, and pain points.
  • Distributing surveys to gather quantitative data on user satisfaction, behaviour, and preferences.
  • Observing users as they interact with the website to identify usability issues and gather feedback.
Risk Management
  • Applying Agile methodologies to manage web development projects, ensuring timely delivery and adaptability to changes.
  • Identifying potential risks and developing strategies to mitigate them, ensuring project continuity.
Client Journey Mapping
  • Creating visual maps of the client journey to highlight key touchpoints and user interactions.
  • Identifying pain points in the client's journey and developing strategies to address them.
  • Implementing changes to streamline the customer journey and enhance user satisfaction.
Personalisation and Customisation
  • Segmenting users based on behaviour, preferences, and demographics to deliver personal experiences.
  • Using dynamic content to display relevant information to users based on their interactions and preferences.
  • Implementing recommendation engines to suggest products or content tailored to individual users.
Stakeholder Communication
  • Providing regular updates to internal stakeholders on project progress, performance metrics, and upcoming initiatives.
  • Establishing a feedback loop with stakeholders to gather input and make informed decisions.
Personal Skills
  • Demonstrated organisational skills with a strong emphasis on task completion and efficiency.
  • Enthusiastic advocate for all technical aspects of UX/UI and website development.
  • Degree-level education or equivalent professional experience.
  • Deep passion for continuous learning and adapting in the constantly evolving digital landscape.
  • Excellent communication, organisational, interpersonal and presentation abilities.
  • Skillful in conveying meaningful insights and narratives through data.
  • Proven ability to work under pressure and meet deadlines consistently.
  • Thrives in collaborative team environments.
  • Committed to delivering exceptional customer service and management.
  • Strong analytical and problem-solving abilities
  • Detail-oriented with a focus on quality and user satisfaction
  • Ability to manage multiple projects and priorities simultaneously
  • Creative thinking and innovation
Technical Skills
  • Bachelor's degree in Computer Science, IT, or a related field.
  • Expertise in website maintenance, launches, shop construction, and a thorough understanding of admin systems.
  • Experience of 3-5 years is required.
  • Proficient in JavaScript, DOM, CSS3, and HTML5.
  • Experienced with Storefront API and custom theme development.
  • Skilled in liquid templating and Shopify's theming systems.
  • Proven experience in debugging and implementing third-party Shopify applications and creating unique solutions when necessary.
  • Proficiency in jQuery, modern JavaScript frameworks, vanilla JavaScript, and ES2015/ES6.
  • Familiar with Shopify properties/objects, Meta fields, and AJAX API.
  • Strong debugging and testing skills using browser console and other tools.
  • Background in WordPress website development.
  • Capable of providing proactive feedback and effectively interacting with client teams.
  • Knowledgeable in integrating third-party APIs and services, as well as using Shopify plugins.
  • Experienced in creating responsive and unique layouts for various device types.
  • Understanding of site performance and its significance for SEO.
What We Offer
  • Competitive compensation package
  • Opportunities to work with international clients and gain valuable cross-cultural experiences
  • Company devices such as laptops and essential tech adaptors, headsets etc.
  • Internet and mobile bill reimbursements
  • Professional development initiatives
  • Interesting and exciting projects
  • Growth opportunities
  • Flexible work environment
  • Supportive work environment

At JOAN Digital, we're committed to providing a work environment that's inclusive and respectful. We're an equal opportunities employer and welcome applications from diverse backgrounds.

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