
Compliance Specialist
4 hours ago
We are seeking a highly detail-oriented professional to join our team as a Quality Assurance Associate. The successful candidate will play a critical role in ensuring quality standards and processing accuracy.
The ideal candidate will have a strong understanding of legal documentation, including court orders, retainer agreements, affidavits, and BK filings. They will also collaborate closely with teams to execute daily responsibilities.
- Collaborate with teams to ensure quality compliances and processing accuracy for daily operations.
- Audit population/sample proportion of the processed tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, and other data sources, at a set frequency as defined by the business.
- Perform random sample checks on the communication sent/received to/from Trustees
- Accurately review and interpret legal documents, especially court motions/orders, affidavits, PACER reports, and legal heirship documents.
- Build up a quick learning curve to ensure an in-depth understanding of the Standard Operating Procedures (SOPs) and training materials.
- Create weekly/monthly reports for the audits performed on the set frequency and report out to supervisor and business with requisite analytics & inferences.
Requirements:
- Bachelor's degree in any field (preferably in Law/ BBA or commerce).
- 2 - 4 Years of experience in a multinational corporation.
- Project management experience or certifications are highly desirable.
- ISO 9001 onwards any such certification is preferable.
Preferred Skills:
- Advanced proficiency in MS Office, including Excel & PowerPoint, MS Teams and Outlook.
- Experience in quality audits of legal documents/email communications.
- Strong data analysis capabilities, with an eye for detail to identify errors.
- Exceptional written and verbal communication skills, with the ability to derive insights from information provided.
- Analytical problem-solving skills for addressing complex issues.
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