Senior Policy Specialist for India

3 weeks ago


Delhi, Delhi, India Tide Full time

Job Overview

Tide is seeking a skilled Senior Policy Specialist for India to join our team. As a key member of our operations team, this role will focus on drafting and standardising key operations policies, procedures & processes for the company spanning across domains like Sales, Marketing, PR, KYC, Risk, OM etc.

Key Responsibilities

  • Conduct research and implement industry best practices for policy, procedure & process writing
  • Ensure adherence to all regulatory requirements (RBI and others) and internal policies
  • Collaborate with different stakeholders to agree policy changes and constructively challenge where necessary
  • Provide support with audits and oversight from banking partners
  • Work with relevant stakeholders to implement new regulatory requirements & changes in procedure

Requirements

  • 3 to 5 years of experience in policy, procedure & process writing across different teams
  • Strong understanding of policies, procedure & process writing across different teams including but not limited to Sales, Marketing, PR, KYC & financial crime
  • Familiarity with industry standards, best practices in the domains stated above
  • Ability to clearly articulate regulatory risks and trade-offs with different process and procedure options
  • Experience in business banking in a regulated environment/ credit cards/ payments/ fintech

What We Offer

  • Competitive salary
  • Self & Family Health Insurance
  • Term & Life Insurance
  • OPD Benefits
  • Mental wellbeing through Plumm
  • Learning & Development Budget
  • Privilege leaves, Casual leaves, Sick leaves
  • Volunteering or L&D activities


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