Customer Data Platform Architect

3 days ago


Bengaluru, Karnataka, India ITC Infotech Full time
Job Description

We are seeking an experienced Customer Data Platform (CDP) Architect to lead the deployment of the Adobe CDP solution at ITC Infotech. This is a pivotal role in shaping and implementing architectural designs for a complete view of our customers within the CDP.

The successful candidate will be responsible for leading the management and administration of the Adobe Real-time CDP and related toolkit, providing architectural leadership and support for the platform as required by business requirements. They will collaborate on the management and optimization of data pipelines to and from Adobe CDP, source systems including Brand websites, D2C, CRM apps, offline campaign datasets, etc.

This role requires strong technical skills, including experience with development and deployment of Adobe CDP solutions across multiple organizations, preferably in FMCG industries. The ideal candidate will have a bachelor's degree in Business, Information Systems, or a similar relevant field, with 7+ years of experience related to technical data management & marketing solution experience.

Responsibilities
  • CDP Platform Leadership:
    • Lead management and administration of the Adobe Real-time CDP and related toolkit.
    • Provide architectural leadership and support for the platform as required by business requirements.
    • Collaborate on the management and optimization of data pipelines to and from Adobe CDP.
    • Manage and maintain overall architecture documentation.
    • Coordinate with privacy and compliance teams on proper handling of consumer PII.
  • Technical Leadership:
    • Develop and maintain effective working relationships with team members, internal partners, and other stakeholders.
    • Interface with specific SMEs and business teams across CRM, MarTech, and AdTech to gather business requirements and define technical architecture for enhanced customer experiences and innovative marketing data solutions.
    • Manage the day-to-day work of onshore and offshore developers, acting as their technical lead and offering solutions as needed.
    • Deliver innovative ideas to solve customer needs.
Qualifications
  • Bachelor's degree in Business, Information Systems, or a similar relevant field.
  • 7+ years of experience related to technical data management & marketing solution experience.
  • 5+ years experience in development and deployment of Adobe CDP solution across multiple organisations, preferably in FMCG industry.
  • Demonstrated familiarity with the Adobe Suite and Web SDKs.
  • Ability to translate requests from non-technical stakeholders into operational steps and successful outcomes.

Estimated Salary: ₹1,500,000 - ₹2,000,000 per annum, depending on qualifications and experience. Location: Bangalore, India.



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