Site Reliability Engineer

1 month ago

Bengaluru, Karnataka, India AMEX Full time
Job Summary

As a Site Reliability Engineer at AMEX, you will lead the way in driving reliability and performance excellence in our Global Risk and Compliance Technology solutions. You will develop and implement a comprehensive SRE strategy, lead a team of SRE professionals, and drive the reliability, performance, and scalability of our technology solutions.

Key Responsibilities
  • Develop and implement a comprehensive SRE strategy aligned with the company's goals and objectives.
  • Lead a team of SRE professionals to drive the reliability, performance, and scalability of GRC technology solutions.
  • Establish observability practices to ensure real-time insights into system performance, availability, and customer experience.
  • Implement monitoring tools, metrics, and dashboards to proactively identify and address potential issues.
  • Lead all aspects of the end-to-end production support process, including incident management, problem resolution, and service-level agreement (SLA) compliance.
  • Cultivate a culture of resilience and reliability within technology.
Requirements
  • 2-4 years of experience and degree or equivalent experience in Computer Science, Information Technology, or related field.
  • Deep understanding of observability tools and methodologies, including experience with logging, monitoring, tracing, and performance analysis platforms.
  • Strong leadership and people management skills, with the ability to inspire and empower successful SRE teams.
Preferred Skills
  • Hands-on coding and System Design of highly available distributed systems.
  • Java/Golang/Javascript, Kubernetes, Docker.
  • Knowledge on modern observability stack splunk, elastic search, Prometheus, Grafana.
  • Knowledge of cloud-based SRE practices and experience with public cloud platforms such as AWS, Azure, or Google Cloud.
  • Familiarity with containerization technologies (e.g., Kubernetes, Docker) and microservices architecture.
About AMEX

At AMEX, we prioritize our colleagues' and their loved ones' holistic well-being through each stage of life. We offer competitive base salaries, bonus incentives, support for financial-well-being and retirement, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working models, generous paid parental leave policies, free access to global on-site wellness centers, and free and confidential counseling support.

We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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