ERP Support Consultant
1 month ago
About the Role:
We are seeking an experienced ERP Support Consultant to join our team at Potentiam Offshore Services Private Limited. The ideal candidate will have a strong background in providing technical assistance and support to customers, with a focus on analytical thinking and problem-solving skills.
Key Responsibilities:
- Provide operational and technical assistance to customers over the phone or email
- Diagnose and troubleshoot support cases resulting in efficient resolutions for customers
- Work towards NetSuite certification through full training and mentoring provided by the company
Required Skills and Qualifications:
- Experience in a similar software support role or with ERP/Accounting software preferred
- Basic knowledge of ERPs like Oracle NetSuite/SAP/MS Dynamics
- Exceptional problem-solving skills with ability to analyze complex problems and follow through with the resolution
- Excellent written and verbal communication skills
Benefits:
- A competitive salary range of $40,000 - $60,000 per annum, depending on experience
- Fully sponsored NetSuite certification training and mentoring
- Opportunity to work with a diverse customer base and adapt to different industries and requirements
Company Overview:
Potentiam Offshore Services Private Limited is a reputable offshore services company offering expert solutions to businesses worldwide. We are committed to delivering high-quality services and building long-term relationships with our clients.
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