ERP Support Consultant

1 month ago


Delhi, Delhi, India POTENTIAM OFFSHORE SERVICES PRIVATE LIMITED Full time

About the Role:

We are seeking an experienced ERP Support Consultant to join our team at Potentiam Offshore Services Private Limited. The ideal candidate will have a strong background in providing technical assistance and support to customers, with a focus on analytical thinking and problem-solving skills.

Key Responsibilities:

  • Provide operational and technical assistance to customers over the phone or email
  • Diagnose and troubleshoot support cases resulting in efficient resolutions for customers
  • Work towards NetSuite certification through full training and mentoring provided by the company

Required Skills and Qualifications:

  • Experience in a similar software support role or with ERP/Accounting software preferred
  • Basic knowledge of ERPs like Oracle NetSuite/SAP/MS Dynamics
  • Exceptional problem-solving skills with ability to analyze complex problems and follow through with the resolution
  • Excellent written and verbal communication skills

Benefits:

  • A competitive salary range of $40,000 - $60,000 per annum, depending on experience
  • Fully sponsored NetSuite certification training and mentoring
  • Opportunity to work with a diverse customer base and adapt to different industries and requirements

Company Overview:

Potentiam Offshore Services Private Limited is a reputable offshore services company offering expert solutions to businesses worldwide. We are committed to delivering high-quality services and building long-term relationships with our clients.



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