Cloud Infrastructure Engineer
1 day ago
NetApp is a pioneer in data infrastructure, transforming challenges into opportunities for customers worldwide. Our focus is on leveraging data to drive business growth and innovation.
We seek motivated professionals to join our team as Cloud Infrastructure Engineers - Global Operations. This role will involve operating at the intersection of development and operations, ensuring seamless cloud service lifecycle management.
Job SummaryThis position requires engagement in designing, deploying, operating, and refining cloud services. Key responsibilities include maintaining service availability, latency, and overall system health through monitoring and measurement. You will also play a crucial role in sustainably scaling systems through automation and driving changes that improve reliability and velocity.
You will administer cloud-based environments supporting SaaS/IaaS offerings built on microservices, container-based architecture (Kubernetes). Additionally, you will oversee a portfolio of customer-centric cloud services (SaaS), ensuring their overall availability, performance, and security. Collaboration with both NetApp and cloud service provider teams is essential.
Owing to the critical nature of the services we support, this position involves participation in a rotation-based on-call schedule as part of our global team. This opportunity offers dynamic work in a global environment, ensuring the smooth operation of vital cloud services.
Key Responsibilities- Incident Response and Troubleshooting: Address complex production incidents and cross-platform issues involving OS, Networking, and Database in cloud-based SaaS environments. Implement SRE best practices for effective resolution.
- Analysis and Infrastructure Maintenance: Continuously monitor, analyze, and measure system health, availability, and latency using tools like Prometheus, ElasticSearch, Grafana, and SolarWinds. Develop strategies to enhance system and application performance, availability, and reliability.
- Document System Knowledge: Document acquired knowledge, create runbooks, and ensure critical system information is readily accessible.
- Security Management: Stay updated with security protocols and proactively identify, diagnose, and resolve complex security issues.
- Automation and Efficiency: Identify tasks and areas where automation can be applied to achieve time efficiencies and risk reduction. Develop software for deployment automation, packaging, and monitoring visibility.
This role demands strong problem-solving skills, a self-learning attitude, and an ability to embrace challenges.
RequirementsA minimum of 5-8 years of experience in cloud infrastructure engineering, with a bachelor's degree in Computer Science or equivalent experience. Proficiency in Linux/Unix OS, scripting, and infrastructure automation using tools like Ansible, Python, Go.
Experience with cloud platforms like AWS, Azure, or Google Cloud; containers, Kubernetes, serverless computing implementation; DevOps methodologies; and distributed systems design patterns are necessary.
Why Choose NetApp?We offer a comprehensive benefits package, including health care, life and accident plans, emotional support resources, legal services, and financial savings programs. Our volunteer time off program allows employees 40 hours of paid time off each year to volunteer with preferred organizations.
We value diversity, inclusion, and open collaboration. Join us in building knowledge and solving big problems.
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