Counsellor Position

Job Title: Patient Counsellor

The ideal candidate will be a skilled patient advocate who can provide empathetic support and guidance to individuals seeking medical care. This is an exciting opportunity to work in a fast-paced environment, where you will play a vital role in delivering exceptional patient experiences.

• Counsel patients on treatment procedures, financials, and post-treatment care, ensuring they receive clear and concise information.
• Efficiently convert patient inquiries into registrations/bookings, leveraging strong communication skills.
• Maintain follow-ups with patients to facilitate timely decision-making and admissions.
• Collaborate with healthcare professionals to ensure seamless patient coordination.
• Achieve monthly targets set by management, while maintaining a positive attitude and high level of productivity.
• Accurately document patient records, counselling reports, and feedback for continuous improvement.

• Bachelor's degree in any field (Healthcare/Management preferred).
• Proven experience in sales, customer service, or patient counselling (healthcare/hospital background preferred).
• Strong persuasion, interpersonal, and communication skills.
• Target-driven individual with a positive attitude.