Network Systems Specialist

4 weeks ago


Noida, Uttar Pradesh, India Training Basket Full time
Job Summary

We are seeking a highly skilled Network Engineer to join our team at Training Basket. As a key member of our IT department, you will be responsible for providing first-line technical support to end-users for hardware, software, and network issues.

Key Responsibilities
  • Troubleshoot and Resolve Issues: Troubleshoot and resolve issues related to desktops, laptops, printers, and other peripherals.
  • Install and Configure Systems: Install, configure, and update operating systems and software applications.
  • User Account Management: Assist with user account setup, password resets, and permissions management.
  • Server and Network Maintenance: Support the maintenance and administration of servers, network devices, and other IT infrastructure.
  • System Monitoring and Maintenance: Monitor system performance, perform routine backups, and ensure data integrity.
  • Security and Compliance: Assist in the implementation and management of security measures and policies.
  • Software Installation and Updates: Help with software installations, updates, and patch management.
  • Communication and Documentation: Communicate effectively with users to understand and resolve their technical issues, and document issues and resolutions in a clear and organized manner.
  • Training and Guidance: Provide training and guidance to users on best practices and software usage.
  • Team Collaboration: Work closely with other IT team members to ensure cohesive and efficient support.
  • Professional Development: Participate in team meetings and contribute to ongoing IT projects and initiatives, and stay updated with the latest technology trends and industry best practices.
Requirements
  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Technical Skills: Basic understanding of operating systems (Windows, macOS) and office applications, familiarity with networking concepts, hardware components, and troubleshooting techniques.
  • Soft Skills: Strong problem-solving skills and attention to detail, excellent communication and interpersonal skills, ability to work independently as well as part of a team, and eagerness to learn and grow in the field of IT.


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