Senior ServiceNow System Administrator

7 days ago


Bengaluru, Karnataka, India Brillio Full time
ServiceNow Developer Job Description

The role involves developing and customizing ITSM modules (Incident, Problem, Change, Request, CMDB), configuring and managing Service Catalog workflows and fulfillment processes, building and maintaining Knowledge Management workflows, and developing integrations with third-party applications using REST, SOAP APIs, MID Servers, and IntegrationHub. Secondary experience in GRC-IRM and Policy Exception Management is also necessary.

Key Requirements:
4+ years of hands-on ServiceNow development experience, including knowledge of Scoped Applications, Flow Designer, UI Policies, Business Rules, and Client Scripts. Experience with ServiceNow Integrations and scripting is also essential. In addition, secondary experience in GRC-IRM and Policy Exception Management and understanding of ITIL processes are required.

Desirable Certifications:
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist (CIS) – ITSM or GRC
  • Certified Application Developer (CAD)
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