Application Expert

The Senior Technical Consultant is responsible for leading and delivering application discovery and dependency mapping project workstreams. They are the subject matter expert (SME) for application discovery and dependency mapping. The SME works closely with other technology SMEs to build and validate accurate application affinity groups and associated business applications within the application discovery and dependency mapping platform.

Key Responsibilities:

• Utilize application discovery and dependency mapping platforms, including but not limited to Device42.
• Create and maintain application discovery and dependency mapping platform configurations to accommodate client requirements.
• Configure and maintain automated discovery jobs and associated scheduling.
• Coordinate efforts with other SMEs, client resources, and vendors to remediate discovery job errors.
• Lead application discovery and dependency mapping workstreams, including assisting in project plan development, project status reporting, coordination of client and internal resources, and adhering to established project schedules and timelines.
• Independently work with client stakeholders to ensure application affinity groups and associated business applications are accurately developed and validated in the application discovery and dependency mapping platform.
• Generate standard and custom reporting to support the development of project deliverables.
• Participate as a subject matter expert in project workshops.
• Maintain close communication with client stakeholders, including senior leadership on matters that require explanation, interpretation, or advice.
• Develop and promote relationships both internally and with client stakeholders.
• Participate in business development efforts for application discovery and dependency mapping opportunities, including assisting or leading proof-of-concepts and demos, project scoping, and proposal development.
• Mentor other internal resources on the use of application discovery and dependency mapping platforms by leading training and knowledge transfer sessions.

To be successful in this role, you will need:

• At least five (5) years of experience as an IT manager, director, or consultant at a management consulting organization.
• At least two (2) years of experience conducting application discovery and dependency mapping with Device42.
• Experience with other platforms such as Flexera Foundation/Cloudscape, ServiceNow Discovery/MID, AWS Migration Evaluator, Microsoft Azure Migrate, and/or Google StratoZone is highly preferred.
• Experience with other systems of record such as ServiceNow CMDB, LeanIX, Confluence, Jira, SolarWinds, Datadog, Dynatrace, etc. is also important for the delivery of application discovery and dependency mapping services.
• Knowledge of IT service management and IT operations management processes, including configuration management databases.
• Understanding of authentication technologies such as Active Directory, LDAP, TACACS, CyberArk, etc.
• Basic understanding of Linux/Unix shell commands.
• Understanding of networking topics, including IP addressing, TCP/UDP ports, TCP/IP protocols, load balancers, firewalls, NAT, etc.
• Ability to troubleshoot network connections using ping, traceroute, netstat, and other commands.
• Understanding of common application architectures and components, including databases, middleware, web, etc.
• Basic understanding of Infrastructure-as-a-Service/Platform-as-a-Service cloud computing. Experience and/or familiarity with AWS, Azure, Google are a plus.
• Ability to manipulate and analyze large data sets in Microsoft Excel and Microsoft PowerBI for data visualizations.
• Ability to communicate complex technical concepts to business leaders using verbal communication and visual aids such as PowerPoint or PowerBI.

We offer:

• Medical, dental, and vision insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• Plus more, see benefits for additional details

The compensation range indicated in this posting reflects the on-target earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.