Customer Identity Verification Specialist

1 week ago

Pushkar, Rajasthan, India beBeeVerification Full time ₹ 6,00,000 - ₹ 12,00,000

Job Title: Customer Identity Verification Specialist

We are seeking a highly skilled and detail-oriented professional to join our team as a Customer Identity Verification Specialist. This role is responsible for ensuring the accurate and secure completion of video-based customer identification processes.

About the Role:
  • This position involves handling inbound video calls to verify customer details and complete the Know Your Customer (KYC) process.
  • The successful candidate will be responsible for verifying the identity of customers through video calls, ensuring that all necessary information is accurately captured and documented.
  • Our ideal candidate will have strong attention to detail, excellent communication skills, and the ability to work effectively in a remote setting while maintaining high levels of productivity and focus.
Responsibilities:
  1. Video Call Management: Handle inbound video calls from customers to verify their identity and complete the KYC process.
  2. Identity Verification: Verify the identity of customers through video calls, ensuring accuracy and completeness of customer information.
  3. Process Compliance: Adhere to established security and quality assurance protocols during video-based customer identification processes.
  4. Remote Work Environment: Effectively manage a remote work environment, maintaining productivity and focus while working independently.
Requirements:
  • Bachelor's degree in a related field (e.g., finance, law, business administration).
  • Minimum 1 year of experience in customer-facing roles, preferably in a financial services or banking industry.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a remote setting with minimal supervision.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Flexible work arrangements, including remote work options.
We Offer:
  • A dynamic and supportive work environment.
  • Opportunities to make a meaningful impact in the financial services industry.
  • A culture that values diversity, equity, and inclusion.

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