
Program Coordinator
11 hours ago
We are seeking a Customer Support Associate to join our team and play a key role in the smooth execution of our programs.
The ideal candidate will have strong analytical skills, excellent communication skills, and the ability to work closely with internal teams, learners, and external partners to ensure timely delivery and a great learner experience.
- Program Execution
- Support end-to-end program execution, including scheduling, tracking, and reporting.
- Coordinate with internal teams, faculty, and external partners to meet program timelines.
- Learner Onboarding
- Manage learner onboarding, communication, and engagement during the program.
- Data Analysis
- Collect and analyze program data to identify gaps and suggest improvements.
- Query Resolution
- Act as the first point of contact for learners and stakeholders, resolving queries quickly.
Requirements:
- Bachelor's degree required.
- 0–3 years of experience in program coordination, operations, or a similar role (fresh graduates with relevant skills welcome).
- Strong analytical skills with good knowledge of MS Excel and basic data handling.
- Excellent verbal and written communication skills.
- Well-organized, detail-oriented, and able to handle multiple tasks.
- Comfortable working in a fast-paced environment with minimal supervision.
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