Senior Operations Specialist
1 week ago
We are seeking a highly skilled and experienced Senior Operations Specialist to join our team at F337 Deutsche India Private Limited, Pune Branch. In this role, you will be responsible for overseeing day-to-day operations, workload balancing, quality assurance checks, issue monitoring and escalation, performance management, and development of direct reports.
Key Responsibilities- Report and analyze month-end provision data (IFRS9 & other GAAPs) and provide results to stakeholders.
- Interact with key stakeholders to review provision numbers.
- Contribute to change and project-related activities, including UAT and impact assessments.
- Perform supervisory QA checks on services delivered by the team.
- Coordinate and escalate outstanding issues to key stakeholders and support teams as needed.
- Participate in post-mortem team meetings to review performance metrics and identify key issues.
- Review updates made to process documentations.
- Ensure proper audit engagement and coordination.
- Drive and support projects and initiatives.
- Liaise with change teams for remediation work based on diagnostics performed around data quality issues and processes.
- Lead detailed investigations and root cause analysis of audit and manual entries, working on automation and efficiencies.
- Minimum 5 years' experience in Banking Operations, Business Process Reengineering, Change, Audit, or Finance Industry.
- Working knowledge of Credit Risk Management (IFRS9).
- Intermediate understanding of banking products (Debt, Equities, and Derivatives).
- Proficient in using MS Excel and good skills in MS Applications such as Word, PowerPoint.
- Good working knowledge of analytical tools, with SQL and Python skills a plus.
- Excellent communication skills, fluent in English (written/verbal).
- Able to work with different cultures and across geographic locations.
- Strong stakeholder management skills/Able to manage diverse stakeholders and clients.
- Estimated salary: ₹1,200,000 - ₹1,500,000 per annum, depending on experience.
- Flexible benefits package tailored to your needs.
- Ongoing training and development opportunities to help you excel in your career.
- Culture of continuous learning to aid progression.
- Motivated and supportive team environment.
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