Expert Quality Assurance Director
4 days ago
HCL Tech Hiring Expert Manager Quality with OTC domain.
Job Title/Role: Exp Manager - Quality (OTC)
Education requirement:
- Minimum Graduation – Any stream
Domain Expertise: - Expertise in OTC processes with Quality
Management skills:
- Should possess good process and people management skills
- Good communication skills
- Cooking and feedback skills
Job description for the role of Expert manager - Quality
Responsibilities:
- Manage a team of quality analysts with good interpersonal, client and people management skill
- Audit deliverables to check accuracy of auditors
- Inter region co-ordination and execution of deliverables
- Performance management of Quality analysts
- Point of contact to clients in driving efficient Quality management system
- Ensure reporting of Quality performance and audit findings to respective stakeholders
- Convey audit findings to production managers and corporate leadership
- Ensure resource availability and allocation
- Drive and Implement Corrective and preventive actions. Root Cause Analysis on nonperforming metric and brainstorming for solutions
- Coordinate between clients / stakeholders/ third parties and vendors
- Anticipate project risks basis Perform risk management to minimize project risks
- Ensure compliance to process requirement as per standards defined
- Compliance to information security, other policies and procedures
- Presentation of process performance in regular governance meetings
Expected Qualifications:
Interested candidates can share their profiles with below given details.
- Mobile No:
- Location:
- Current CTC:
- Expected CTC:
- Notice Period:
- QA in OTC:
- Total Years of experience as AM:
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