Site Reliability Engineer

3 weeks ago

Bengaluru, Karnataka, India Red Hat India Private Limited Full time

About the Role:

Red Hat India Private Limited is seeking a highly skilled Site Reliability Engineer to join our team in India. As a Site Reliability Engineer, you will play a critical role in developing, scaling, and operating our Red Hat OpenShift Managed Cloud platform. You will contribute to running Red Hat OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating toil through automation.

Key Responsibilities:

  • Apply software engineering principles to the operations domain.
  • Contribute to a service's codebase, write automation that aids in the management of a service, and perform operational engineering work to support a service's Service Level Objectives (SLO).
  • Ensure service reliability meets users' needs, including internally critical and externally visible services.
  • Use software & systems engineering to design, build, and run large-scale, distributed, fault-tolerant systems.
  • Focus on iterative improvement through toil reduction and error-budget enforcement.
  • Interface with both cloud IaaS and SaaS providers and internal stakeholders, including Support, IT, and Product Engineering, to achieve desired outcomes.
  • Participate in an on-call rotation within a geographically distributed team to provide 24x7x365 production support, with responsibility to respond to urgent customer issues.
  • Practice sustainable incident response and blameless postmortems.
  • Work within a small agile team to develop and improve SRE methodologies, support your peers, plan and self-improve.
  • Provide feedback around bugs and feature improvements to the various Red Hat Product Engineering teams.

Requirements:

  • Bachelor's degree in computer science or a related technical field involving software or systems engineering, or practical experience demonstrating interest in SRE.
  • 2+ years of experience of using cloud providers and technologies (Google, Azure, Amazon, OpenStack, etc.).
  • 1+ years of experience administering a kubernetes-based production environment.
  • 2+ years of experience programming with at least one object-oriented language; Golang, or Python are a big plus.
  • Ability to collaboratively troubleshoot and solve problems in a team setting.
  • Basic understanding of UNIX or Linux operating systems.

About Red Hat:

Red Hat is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. We are a global team operating on-premise and in the public cloud, using the latest technologies from Red Hat and beyond. We are a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. We welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO):

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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