Cloud Infrastructure Professional
2 weeks ago
About the Role:
We are seeking an experienced cloud network administrator/advanced technical support engineer to join our team at Insight Global.
Key Responsibilities:
The successful candidate will be responsible for providing technical support to clients remotely, engaging with customers to resolve complex technical issues, and taking ownership of cases until the customer is satisfied.
Requirements:
- A minimum of 5+ years of experience in cloud networking
- Strong understanding of SQL databases
- Familiarity with cloud platforms (Azure, AWS, GCP)
- Programming/scripting skills
- Knowledge of printing firmware and fleet management software
- Active Directory expertise
Nice to Have:
- Experience with MacOS and Linux
- Understanding of proximity readers and cards formats
- Services knowledge and process monitoring
- Basic printer hardware understanding
Compensation:
The estimated annual salary for this position is $120,000 - $150,000 depending on location and experience.
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