Relationship Development Expert

1 day ago

Shimoga, Karnataka, India beBeeRetention Full time ₹ 60,00,000 - ₹ 1,20,00,000
Customer Retention and Growth Specialist

We are seeking an experienced Customer Retention and Growth Specialist to join our team.

As a key member of our organization, you will be responsible for maintaining strong relationships with existing customers, driving revenue growth through successful contract renewals, and fostering referrals through exceptional customer service.

This role requires a unique blend of sales, marketing, and customer success skills. If you have a passion for building lasting relationships and driving business results, we encourage you to apply.

Key Responsibilities:

  • Maintain high levels of customer satisfaction to prevent churn.
  • Effectively communicate the value of our services to customers, resulting in successful contract renewals.
  • Foster strong relationships with customers, encouraging them to refer friends and family to us.

Requirements:

  • Proficiency in English communication and written skills is mandatory.
  • Computer Science or technical background preferred but not mandatory.
  • Prior experience in Edtech B2C sales is preferred (min 6 months).
  • Exceptional communicator and influencer who can deliver a sales pitch effectively and maintain healthy customer relationships.
  • Result-driven with experience in an extremely target-centric job.
  • Self-learner with a high grasping ability and can learn about our product & services within 2 days.
Why this Role Matters

This position plays a critical role in our organization's continued growth and success. By delivering exceptional customer service and driving revenue growth, you will contribute significantly to our mission of empowering students to build apps, games, websites, and AI-powered projects.

What You'll Gain

Joining our team as a Customer Retention and Growth Specialist offers numerous benefits, including:

  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • The chance to work with a cutting-edge technology platform that makes a meaningful impact on education.
  • Competitive compensation and benefits package.

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