Technical Support Specialist

6 days ago


Mumbai, Maharashtra, India LRN Corporation Full time

At LRN Corporation, we're committed to helping organizations build a culture of ethics and compliance. As a Technical Support Specialist, you'll play a critical role in delivering exceptional customer experiences through our proprietary applications.

About the Role

Our Admin Services team is a revenue-generating unit that performs activities on behalf of customers using our proprietary applications. We work closely with program administrators, stakeholders, and internal customers to deliver high-quality services. Key responsibilities include:

  • Providing assistance to internal and external customers on all aspects of our proprietary applications.
  • Keeping internal and external stakeholders updated on the status of call tickets, requests, projects, and changes.
  • Updating tracking and reporting systems to ensure group statistics can be tracked, managed, and measured.
  • Managing expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer.
  • Escalating issues related to capabilities where appropriate.

To succeed in this role, you'll need:

  • A Bachelor's Degree.
  • 2-4 years of L1 or L2 level experience in a customer-facing role in an application support environment.
  • Excellent communication skills in English.
  • Experience supporting enterprise customers based in the US and Europe.
  • Familiarity with HTML, CSS, and Learning Management Systems.

We offer a dynamic and inclusive work environment that celebrates diversity and promotes growth opportunities for all employees.



  • Mumbai, Maharashtra, India Tata Consultancy Services Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Tata Consultancy Services. This individual will be responsible for providing technical support and maintenance for desktops, laptops, and network printers.


  • Mumbai, Maharashtra, India Qube Cinema Full time

    **Job Overview**We are seeking a highly skilled Technical Support Specialist to join our team at Qube Cinema. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients in the broadcast industry.Main Responsibilities:Install, configure, troubleshoot and support front-end client systems in complex...


  • Mumbai, Maharashtra, India Kran Consulting Pvt. Ltd Full time

    Job Description:At Kran Consulting Pvt. Ltd, we are seeking a highly skilled Technical Support Specialist to join our team.We are looking for an individual who is proficient in providing technical assistance to customers and has excellent communication skills in English and Hindi.The ideal candidate will have a strong understanding of computer systems,...


  • Mumbai, Maharashtra, India ScaleneWorks People Solutions Full time

    Job Description:At ScaleneWorks People Solutions, we are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing top-notch support for end users, ensuring that their devices and software are running smoothly.Key Responsibilities:Provide hardware support, including technical diagnosis and...


  • Mumbai, Maharashtra, India Tata Consultancy Services Full time

    Job Title: EUC Technical Support SpecialistCompany OverviewTata Consultancy Services (TCS) is a leading IT services company that helps businesses transform their operations and deliver results.Job DescriptionWe are looking for an experienced EUC Technical Support Specialist to join our team. The successful candidate will be responsible for providing...


  • Mumbai, Maharashtra, India Nerve Solutions Full time

    About Nerve Solutions:We are a leading provider of RMS products and services, dedicated to delivering innovative solutions that meet the evolving needs of our clients. Our team of experts works tirelessly to ensure that our products are user-friendly, efficient, and reliable.Job Description:The RMS Technical Support Specialist will be responsible for...


  • Navi Mumbai, Maharashtra, India Wehire Talent Solutions Full time

    Are you looking for a challenging role that involves working with customers and helping them resolve issues? As a Technical Support Specialist at Wehire Talent Solutions, you will play a crucial role in ensuring our customers receive the best possible experience.In this position, you will be responsible for providing technical assistance and troubleshooting...


  • Mumbai, Maharashtra, India Danaher Corporation Full time

    At Danaher Corporation, we're driven by a shared commitment to innovate for tangible impact. As a Technical Support Specialist on our Leica Microsystems team, you'll play a vital role in delivering high-quality service support to our channel partners and customers in the NEEMEA region.About the RoleThis position is responsible for providing timely and...


  • Navi Mumbai, Maharashtra, India Nouryon Full time

    Nouryon, a global leader in sustainable specialty chemicals, is seeking a highly skilled Agriculture Technical Support Specialist to join our team in the Middle East and Africa (MEA) region. With a strong focus on Crop Protection, this role will be instrumental in driving business growth and customer satisfaction.About UsWe create innovative and sustainable...


  • Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full time

    We are seeking a skilled Technical Support Specialist to join our team. In this role, you will work in rotating shift patterns – Day, Evening, Night.Key Requirements:3-5 years of experience with at least 2 years in MSP (or MNC) dealing with international clientsResponsibilities:Receiving, prioritizing, documenting and actively solving requests from our...


  • Mumbai, Maharashtra, India Kyndryl Full time

    Company OverviewAt Kyndryl, we design and build mission-critical technology systems that the world depends on every day. Our company is always moving forward, pushing ourselves to go further in our efforts to build a more equitable and inclusive world for our employees, customers, and communities.The RoleWe are seeking a Technical Support Specialist to join...


  • Mumbai, Maharashtra, India Jigya Software Services Full time

    Job OverviewJigya Software Services seeks an experienced Technical Oracle Support Specialist to provide expert support for Oracle HCM Cloud. The ideal candidate will have in-depth knowledge of Core HR, Payroll, Benefits, Workforce Management, and Security. Main ResponsibilitiesProvide technical and functional support for Oracle HCM Cloud Core HR and related...


  • Mumbai, Maharashtra, India CometChat Full time

    CometChat is a cutting-edge communication platform that enables businesses to integrate customized in-app messaging functionalities. We're looking for a skilled Flutter developer with 0-1 year of experience to join our team as a Technical Support Specialist.About CometChatWe're a rapidly growing company that's revolutionizing the way businesses communicate...


  • Mumbai, Maharashtra, India corbion Full time

    At Corbion, we exist to champion preservation in all its forms, preserving food and food production, health, and our planet.At Corbion, we are passionate about making a difference in the food industry. As a global leader in advanced ingredient solutions, we empower food manufacturers to preserve freshness, enhance nutrition, and promote sustainability. With...


  • Mumbai, Maharashtra, India ConnectWise Full time

    General Summary: The Technical Support Specialist II is responsible for assisting our partners in diagnosing and resolving a partner's product issues or questions. This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issues, getting partners back on track to having a positive experience with our products. ...

  • Technical Support

    1 week ago


    Mumbai, Maharashtra, India Vertoz Full time

    Job Description What we want: We are seeking a proactive anddetail-oriented Technical Support Specialist to join our team. This role involvesproviding top-notch technical support for our products and services, includingWeb-Email Hosting, Domain Name Registrations, and more. Who we are: Vertoz (NSEI: VERTOZ), anAI-powered MadTech and CloudTech...


  • Mumbai, Maharashtra, India Oracle Full time

    We're seeking a skilled Application Support Specialist to join our team at Oracle. This role requires a strong background in application support, with a focus on delivering exceptional customer service and technical expertise.Key ResponsibilitiesThe successful candidate will be responsible for:Providing application support in the banking domainDeveloping and...

  • Technical Specialist

    2 weeks ago


    Mumbai, Maharashtra, India Birlasoft Full time

    Job title: Technical Specialist - Service DeskDesignation: Technical SpecialistLocation - Mumbai & PuneExperience : 4 - 7 yearsShift : 24/7 Operations- Rotational Shift & week OffsInternational voice support - At least 2 years of experienceCandidate must have worked with American & British customers - At least 2 years of experienceCandidate must have...


  • Mumbai, Maharashtra, India Stefanini Philippines, Inc. Full time

    About the Role:We are seeking an experienced IT Support Specialist to join our team at Stefanini Philippines, Inc. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients across various technologies.Key Responsibilities:Perform user/group administration in a Windows Active Directory environmentCreate...


  • Mumbai, Maharashtra, India Rebel Foods Full time

    At Rebel Foods, we are challenging the traditional restaurant industry by leveraging technology to create a seamless customer experience. Our mission is to revolutionize the way people interact with restaurants, making it fast, easy, and enjoyable.This role involves working as an IT Support Technician, providing technical assistance and troubleshooting...