
Senior Medical Billing Operations Manager
4 days ago
We are seeking an experienced Medical Billing Team Lead to join our US Healthcare operations. The ideal candidate will bring 5–7 years of medical billing experience with strong expertise in NextGen EMR/PM systems and proven leadership skills to manage and guide a high-performing team.
Key Responsibilities:
- Lead and mentor a team of medical billing professionals handling end-to-end RCM activities.
- Ensure accurate charge entry, claim submission, payment posting, denial management, and AR follow-up.
- Monitor team performance and ensure SLAs, quality, and productivity benchmarks are met.
- Handle escalations and provide resolution support for complex billing issues.
- Collaborate with management to drive process improvements and client satisfaction.
- Train team members on NextGen and billing best practices.
Requirements:
- Experience: 5–7 years in US Healthcare Medical Billing, with at least 2 years in a team lead/supervisory role.
- Mandatory: Strong hands-on experience with NextGen EMR/PM systems.
- Strong knowledge of US healthcare revenue cycle management (RCM) processes.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced, target-driven environment.
- Willingness to work Night Shift (US Hours).
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