
Senior Business Analyst
5 days ago
At a top insurance company, our teams collaborate to safeguard families and their belongings from life's uncertainties. Our innovative drive has kept us ahead of evolving customer needs for over 90 years.
We've been at the forefront of industry advancements, from advocating for safety features to leading in pricing sophistication and telematics.
About This RoleThis position provides support and expertise to internal and external stakeholders and business partners. You'll utilize various systems and channels to investigate and resolve inquiries.
Key Responsibilities- Process business functions, including Agent Change and Commissions Inquiries received via WSR, Web Service Requests, and Emails, according to guidelines.
- Perform complex processes that may require analysis and interpretation of rules, rates, state-specific guidelines, and standard operating procedures.
- Apply knowledge, training, and experience to interpret procedures and make processing decisions.
- Demonstrate mastery of standards and procedures.
- Investigate and resolve complex requests.
- Bachelor's degree.
- Basic knowledge of MS Office and Insurance.
- Analytical approach.
- Ability to contribute to business unit objectives.
- Attention to detail, time management skills, and exceptional initiative.
- Ability to prioritize, multitask, and work independently.
- Positive and professional demeanor.
This is an opportunity to take your skills to the next level, challenge the status quo, and impact the future. You'll do this in a flexible environment that values connection and belonging.
We empower everyone to lead, drive change, and give back where they work and live. We're proud of our recognition as one of the most inclusive workplaces.
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